Knowledge Base | Realisable Software

Knowledge Base

Expand allClose all

Configuration

Apply Patches to IMan

From time to time new functionality or bug fixes may require IMan to be patched. This often means replacing a file in the core distribution.   If this is ever the case a Realisable support representative will have supplied you … Continue reading

Permalink. Mark as helpful. 4

Copying Job Configurations

The FAQ describes the various steps required to copy a job configuration either from one IMan system to another, or to make a copy of an integration on same IMan system. A common requirement is to copy a job configuration from a … Continue reading

Permalink. Mark as helpful. 1

Connecting IMan to MySQL using ODBC

Install Due to issues with the latest MySQL ODBC drivers and IMan, to use IMan and MySQL ODBC you must use the 3.5.1 driver. Detailed below are the steps you need to take to perform a successful install. The methods … Continue reading

Permalink. Mark as helpful. 0

The SQL Native Client is not installed

IMan requires the installation of the SQL Server Native Client. This message is typically received when testing the database connection from the Administration console.     You will need to install the client available from the Microsoft website listed below: … Continue reading

Permalink. Mark as helpful. 0

IMan Upgrade Procedure

Software Download Please logon to our website and download the relevant version of software from: https://www.realisable.co.uk/realisable-iman/download-software Backup 1. Backup the IMan database. 2. Take a copy of the IMan shared data directory. This directory contains several folders: Cache, Config, Debug, … Continue reading

Permalink. Mark as helpful. 0

Migrating IMan to another server

This FAQ describes the procedure for migrating IMan from one server [source] to another [target]. The FAQ assumes competency with SQL server as well as knowledge of the IMan install procedure and pre-requisites. The target server is assumed to have … Continue reading

Permalink. Mark as helpful. 0

General Use

How setup a schedule in IMan

IMan allows you to run integrations either on an adhoc or one-off basis or on a recurring frequency. 1. Select the Schedule tab from the main menu at the top of the screen. 2. Select either the integration you wish … Continue reading

Permalink. Mark as helpful. 0

Reset Connector Password

Follow the steps below to reset the password used to connect to your external systems.  On the initial navigation menu click SETUP: Select “System Connectors” from the left hand navigation menu: Select the connector you wish to edit and click … Continue reading

Permalink. Mark as helpful. 0

Integration Design

File Routing Based on a record’s Success or Failure

The latest version of IMan has been enhanced so the File (and FTP) tasks to support expando fields. This means you can refer to a field in your dataset from within the File task options, and because of this you … Continue reading

Permalink. Mark as helpful. 0

Problems & Issues

Setting Sage300 Date Type Optional Field

When setting an Date type optional field in Sage300 you may receive the following error: Accpac API Error 1000 – Invalid input. Failed to convert string ‘<datevalue>’ to an internal Date representation. To work around this issue you need to … Continue reading

Permalink. Mark as helpful. 1

Scheduled jobs not starting or showing in scheduler tab

Symptom When an integration is scheduled immediately i.e. frequency ‘Now’, the integration runs, the audit report email is received but no results are displayed in the right hand pain. Scheduler Service Not Started Check the “Realisable Scheduler Service” is started … Continue reading

Permalink. Mark as helpful. 0

Audit Emails are not sending/being received

Symptom Integrations can be run, data is processed, but the audit report is not received via email. Debug To ascertain the problem, run an integration from the scheduler tab. This will allow you to view the audit report and any … Continue reading

Permalink. Mark as helpful. 0

Unable to use designer with Internet Explorer 11

Symptom When using Internet Explorer 11 it is not possible to drag transforms onto the design area from the palette, neither is it possible to select or open existing transforms. Resolution 1. Either download and install the latest version of … Continue reading

Permalink. Mark as helpful. 0

Sage300

How to Ship All and Invoice from an Existing Order

Ship All and Invoice Create a shipment using IMan. Map both the ‘Perform Ship All’ and ‘Create Invoice from Shipment’ fields, where the field values are both set to ‘True’. The reason for setting the fields to true is due … Continue reading

Permalink. Mark as helpful. 0