Preview Not Working, Scheduler not displaying, Check/Test not working

Symptoms

You may be experiencing issues when working within IMan:

  • Pressing the Refresh button to refresh the Preview grid does not display any results or errors.
  • When an integration is scheduled immediately i.e. frequency ‘Now’, the integration runs, the audit report email is received but no results are displayed in the right hand pain.
  • Pressing the Check button for the VBScript syntax check does not display success or error.
  • Other UI functions are not working, and neither are they generating an error.

Probable Cause – Multiple Http Bindings to the Same Site

An issue exists with .net 3.5 where multiple http hosts are bound to a single website preventing webservices hosted in IIS from running correctly. Where there are multiple hosts each webservice request fails logging an error to the server’s Application Event Log.

Viewing the IIS setup shows the two Http bindings.

Resolution

IMan must be running in a site that has a single binding for the http protocol. Where a website has two http bindings either:

  • Remove one of the http bindings from the website and restart the website or;
  • Create a new website with a single http binding and install IMan to that site.

Unlikely Cause – WCF Http Activation Not Installed

WCF Http Activation allows the webservice providing the audit report data to function.

Clicking on the Javascript error icon at the bottom of browser may display an error similar to:

Resolution

Install WCF Http Activation through Server Manager/Features.

Contact

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Request Demo

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Access Downloads

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close