Have you reviewed the following page?
Yep, that's the page I linked to in my original post. Just hesitating to run the scripts against the production CRM database - that's the only piece from the article that I did not do yet. I wanted to see if that was the only other option you'd recommend.
Is this a fresh install?
You need to run the scripts as they add key data which is missing from a vanilla CRM install.
Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.
Looking to purchase IMan, please see our resellers here.
Realisable Software
Ph: +44 (0) 208 123 1017
Copyright © Realisable. All rights reserved.
Realisable is a registered trademark
Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.
Looking to purchase IMan, please see our resellers here.
Realisable Software
Ph: +44 (0) 208 123 1017
Copyright © Realisable. All rights reserved.
Realisable is a registered trademark
Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.
Looking to purchase IMan, please see our resellers here.
Realisable Software
Ph: +44 (0) 208 123 1017
Copyright © Realisable. All rights reserved.
Realisable is a registered trademark
Any tips on what I need to do in order to see the Communication entity in the Sage CRM connector?
I see Comm_Link but not Communication.
I checked the troubleshooting tips here and did everything except run the scripts.
Are the scripts what you'd recommend to fix the problem?
Sage CRM version: Sage CRM 2020 R2
(Assuming the script to run is: SageCRMMetaDataUpdate72UpgradeFrom71.sql ? )
IMAN version details:
Assembly Versions:
Product Update: Product Update 1
Config Version: 4.24
DB Version: 4.20