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Unable to Add Freight to shipment (6 replies)

Mark Binkley
5 months ago
Mark Binkley 5 months ago

Hello,

I'm receiving a "Subscript out of range" message while trying to insert a misc. charge line to a shipment, but not produce an invoice.    I noticed Arline's post here that I should also include the order number to avoid this problem, but that didn't help.

I have tried Insert, Update and Insert/Update modes.   I do not get the message on Insert mode, but still, nothing happens in Sage.

I've attached the Debug files and the Job's XML.   Nothing is writing to the Errors.txt file in this case.   

Appreciate any guidance.

We are running v3.21 of IMAN w/ Sage 300 v2016 PU1

DataKKIDAT_OESHP010-Map01.zip
Mark Binkley
5 months ago
Mark Binkley 5 months ago
Mark Binkley
5 months ago
Mark Binkley 5 months ago

Job's XML file, zipped

Support
5 months ago
Support 5 months ago

Mark, if you're mapping a value to the Shipment Number field, I am assuming the Shipment Number exists.

I would try un-mapping the Line Number & Detail Match Method field. This should trigger a new line being added.

(What I think is happening is that you have a value in the LineNumber field and this is forcing IMan to search for an existing line).

 

Mark Binkley
5 months ago
Mark Binkley 5 months ago

Thank you for the guidance.   

I've unmapped the Line Number and Detail Match Method fields.    With Update Operation set to either Update or Insert/Update, I still get the "Subscript out of range" error.   With Update Operation set to Insert, I don't get the error, but nothing happens on the Sage side.   

 

So unfortunately, no improvement with this change.

Mark Binkley
5 months ago
Mark Binkley 5 months ago

Hi Nick or James,

Any chance we could collaborate on this one?     I've run out of ideas to try.

Thanks,

Mark

Support
5 months ago
Support 5 months ago

Hi Mark, let's connect today to see if we can get this resolved.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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