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Session could not be opened. Error connecting to database. (8 replies)

Randy
9 years ago
Randy 9 years ago

Hey guys, I'm looking for a little information on an error I"m getting when attempting to import orders to Sage 300.

The error I'm seeing is "Session could not be opened. Error connecting to database."  I tried to do some research, but couldn't find anything useful.

Do you know why I would be receiving this error?  Is there anything we can do on our end to remedy this?

Any help would be much appreciated.

Randy
9 years ago
Randy 9 years ago

More info:

- This is Sage 300 2016.

- The connector will open, but when you hit "Process" you get the error above.

Michael Macke
9 years ago
Michael Macke 9 years ago

Hi Randy,

Did you ever find a solution to this?

Thanks

Randy
9 years ago
Randy 9 years ago

Michael

I don't believe so, I think it may have just gone away over time.

I've asked their support to take a look at this ticket.

Michael Macke
9 years ago
Michael Macke 9 years ago

Thanks, I am having the same issue after applying the 2016 patch.

Support
9 years ago
Support 9 years ago

Hi Michael,

You'll need to install the dot net components.

Run \runtime\smdotnet.exe

You may also need to restart the server.

Michael Macke
9 years ago
Michael Macke 9 years ago

Thanks, the dot net components are installed so I will request a server restart.

Michael Macke
9 years ago
Michael Macke 9 years ago

I can confirm the server restart resolved the error.  Thank you!

8 years ago
Michael Macke 8 years ago

Closed due to inactivity.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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