Back to connectors… Back to Sage 300...

Integration Freeze / Pause when Processing Auto-Ship and Auto-Invoiced Orders (4 replies)

Michael Macke
11 years ago
Michael Macke 11 years ago

I have encountered an issue when I am processing orders.  The entire group of orders consists of some orders that will be posted only and other orders that will be automatically shipped and invoiced.  When I run the job, I noticed the job was not providing any error messages but it was hanging up when it attempted to process an auto-shipped and invoiced order.  Running a query on the database showed that it inserted all regular orders but stopped after it had inserted the first auto-ship / invoice order.  The first invoiced order seems to have been processed fully.  However, the integration would hang up after processing the first invoiced order.  I have the "Default Create Invoice Option" set to "YES" in Sage 300, and I am setting the ship quantity on the order details.

Any suggestions are greatly appreciated!

Support
10 years ago
Support 10 years ago

Michael, I have tested here without an issue.

What version of Sage300 are you using? Are there any 3rd party modules (Accellos, Avalara, etc)?

Michael Macke
10 years ago
Michael Macke 10 years ago

I am using Sage 300 2012 and we are using multiple 3rd party modules including Accellos WMS, AutoSimply Manufacturing, and Orchid Inter-Entity.

Thanks for the timely reply!

Support
10 years ago
Support 10 years ago

Michael, there may be some conflict going on here.

I will open a support ticket as we will probably need to setup a GotoMeeting to see the issue.

Thanks

10 years ago
Support 10 years ago

Closed due to inactivity.

Contact

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Request Demo

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Access Downloads

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close