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Shopify Job - Can I pick individual orders from a few days ago (3 replies)

Jay C
4 years ago
Jay C 4 years ago

We're facing a problem where we have to go back 3 days to pick up some missing orders that didn't download for various reasons.  Unfortunately, when I reset the date to 16 October, I get 429 throttling errors, even though I'm picking only Open and Unfulfilled orders.  The leaky bucket is set up.  Is there any way I can make a quick tweak to the job setup so I can pick individual orders?

Support
4 years ago
Support 4 years ago

What do you have set as the leaky bucket rate?

Support
4 years ago
Support 4 years ago

Try setting the leaky bucket rate to 1.....disable all other integrations....and then try running.

Mary O'Connor
2 years ago
Mary O'Connor 2 years ago

Hi Jay - did you ever find out how to pick up a single, old order or a few old orders, if you don't have the Shopify ID for the order?

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close