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Unable to Activate the License (1 reply)

Sue Herrmannn
3 months ago
Sue Herrmannn 3 months ago

Installed iman v4 today and could not get the license to activate…

I hit the activate button, the screen flashes for a second but doesn’t go any further. When I hit the refresh button next to the serial number, it throws an error. See the screenshot below…

https://www.realisable.co.uk/wp-content/uploads/2019/05/Licensing-SecurityProtocol.png
Support
3 months ago
Support 3 months ago

Sue, you need to have TLS 1.2 installed.

In your download there's a V4 Upgrade Checker. If you press the Check TLS button, I am pretty sure it will fail.

If you just enabled some Windows Features, you should run Windows Updates (as this will bring in an MS patch for 1.2).

Thanks

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close