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Service Unavailable (503) - Error when loading IMan (1 reply)

Raoul Duke

5 years ago

Raoul Duke 5 years ago

Hi, we are trying to login but are receiving a 'Service Unavailable' error.

https://www.realisable.co.uk/wp-content/uploads/2019/02/503-Service-Unavailable.png

Raoul Duke

5 years ago

Raoul Duke 5 years ago

Hi, there are a couple of possibilities.

Try restarting the 'IMan' IIS Application Pool.
If that fails to fix the issue, the likely culprit is the user under which the IMan Application Pool & Services are set to run under is disabled or deleted.
To remedy you need to establish which user is being used, then check the user.

Open the IMan Admin Console and press the Permissions button.

https://www.realisable.co.uk/wp-content/uploads/2019/02/Permissions-1.png

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

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Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

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Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

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