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Inconsistent NullReferenceException (No replies)

Randy
4 months ago
Randy 4 months ago

I'm getting NullReferenceExceptions when attempting to open a Magento reader in the Pallette, but when I run the job, it's fine.  Nothing is logged to errors.txt.

I've seen inconsistent behavior with NullReferenceExceptions and connectors.  I had one job working 100%, but IMan started randomly throwing NullReferenceExceptions when I opened the connector.  I tried updating the jobs, reverting to a previous version, and nothing worked.  Finally, I went into the connector and simply modified the "TransactionId" dropdown, and everything started working again.  I saved the job and compared it to the previous broken version and THERE WERE NO CHANGES.

Is it necessary to restart services or the app pool when we run into a NullReferenceException?  Can we get this logged to errors.txt?  It makes it extremely difficult to hunt down the issue without any information on it.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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