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X3 subprogram (AWEB:RECUPHDAT) that reads web services [POH] timestamp returned the status [Unknown web service (0)] and timestamp []. (6 replies)

Randy
2 years ago
Randy 2 years ago

I'm getting the above error when attempting to connect to an X3 instance.

I see that someone had the same error I'm seeing: https://www.realisable.co.uk/sage-x3/unknown-web-service-0-timestamp-returned-the-status-and-timestamp-aweb/, but the steps recommended in that ticket - publish the AWEB web service - I've already completed.

This may be a clue:

When I navigate to the Subprogram Dictionary (Development -> Script Dictionary -> Scripts -> Subprograms), I see a few subprograms for AWEB, but none of them are named "RECUPHDAT" (we have LISTWS, LISTWS1, LITWRP, LITXML, and RECUPXML). I will include a screenshot of the subprograms screen.

There are three IMan log files written according to my debug settings:

  • dstrace
    • Realisable.Connectors.SageX3.SageX3TransactionException: Error - X3 subprogram (AWEB:RECUPHDAT) that reads web services [POH] timestamp returned the status [Unknown web service (0)] and timestamp [].
  • Errors.txt
    • System.Exception: Error - X3 subprogram (AWEB:RECUPHDAT) that reads web services [POH] timestamp returned the status [Unknown web service (0)] and timestamp [].
  • jam.txt
    • 2022-08-01 16:32:42:177 - ProcessResult - result.messages != null) - True

      2022-08-01 16:32:42:177 - ProcessResult - result.messages.Length - 0

      2022-08-01 16:32:42:178 - ProcessResult - result.status - 1

      2022-08-01 16:32:43:323 - ProcessResult - result.messages != null) - True

      2022-08-01 16:32:43:325 - ProcessResult - result.messages.Length - 1

      2022-08-01 16:32:43:326 - ProcessResult - result.messages - 0 - 3 - X3 subprogram (AWEB:RECUPHDAT) that reads web services [POH] timestamp returned the status [Unknown web service (0)] and timestamp [].

      2022-08-01 16:32:43:328 - ProcessResult - result.status - 0

https://www.realisable.co.uk/wp-content/uploads/2022/08/NLvKuLpBfr.png
Randy
2 years ago
Randy 2 years ago

Also, I have flag SAGEX3TRC enabled, but SageX3.log was not created.

Support
2 years ago
Support 2 years ago

Randy, what published webservice are you actually trying to write to?

The error suggests 'POH' which is the purchase order Object (not subprogram).

 

Randy
2 years ago
Randy 2 years ago

Yes, I am attempting to write to the "POH" webservice

https://www.realisable.co.uk/wp-content/uploads/2021/10/DJVF3MxCLb.png
Randy
2 years ago
Randy 2 years ago

Guys, this is very high priority for us.  Is there anything else I can give you to help?

The POH web service, as you can see in my screenshot is published

Randy
2 years ago
Randy 2 years ago

Is there a reason nothing is being logged?  It seems like IMan is able to talk to X3.

Randy
2 years ago
Randy 2 years ago

Here is a screenshot of web services

https://www.realisable.co.uk/wp-content/uploads/2021/10/yW92oPLMzP.png

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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