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The identifier on record [person] is missing or empty. (No replies)

Mark Binkley
5 years ago
Mark Binkley 5 years ago

Hello,

I'm using the Sage CRM connector to create person records.

I'm getting the error 

Error whilst processing transaction [person].The record will be discarded. Error - [The identifier on record [person] is missing or empty.]

However, my Person record does get created in CRM.   I am unable to determine the reason for this error.

Secondly, I'm mapping to the Email Business Emailaddress, but the email value is not getting saved to CRM.

Since I'm always inserting a person record, I've tried excluding PersonID from the mapping, but the same error persists.

The attached zip contains debug files and the jobconf xml and a screen shot of the Sage Connector mapping.

Thanks in advance for any help.

 

 

 

CRMEmpSync.zip

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

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Realisable is a registered trademark

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