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Removing address 2 does not update customer record (2 replies and 1 comment)

wmbtaylor1
4 years ago
wmbtaylor1 4 years ago

We have a transform that updates customer records from another database.  If Address line 2 becomes null in the other database, Iman/Sage does not see this as a change and therefore does not update the customer record accordingly.  This causes issues since the address information from the customer appears to be overwriting the information on the order. Unless I am missing something in the transform to force the information from the sales order.

Support
4 years ago
Support 4 years ago

This is by design.

If you wish to clear a value, send a single character string to the field.

In a map transform prior to the Customer connector, have a formula such as....

IIf(%Address2 = "", " ", %Address2)
IIf(%Address2 = "", " ", %Address2)
wmbtaylor1
4 years ago

Perfect. This does exactly what I want it to do. Thank you.

wmbtaylor1
4 years ago
wmbtaylor1 4 years ago

Great fast help

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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