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IMan unable to log into Sage 300 (1 reply)

Randy
7 years ago
Randy 7 years ago

When attempting to open a Sage 300 connector, I get the error "You must supply the correct User ID, Password and Database ID to open a session."

I then open the Sage 300 UI, copy the credentials out of IMan, and they work when attempting to log in.

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Support
7 years ago
Support 7 years ago

Randy, it could be a number of things.

I would review the Sage300 install and the IMan security, as it's likely the IMan user does not have read/write access to the Sage300 Shared Data or the Shared Data is located on a remote server.

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    Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

    Looking to purchase IMan, please see our resellers here.

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    Ph: +44 (0) 208 123 1017

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      Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

      Looking to purchase IMan, please see our resellers here.

      Realisable Software
      Ph: +44 (0) 208 123 1017

      Copyright © Realisable. All rights reserved.
      Realisable is a registered trademark

      Close

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        Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

        Looking to purchase IMan, please see our resellers here.

        Realisable Software
        Ph: +44 (0) 208 123 1017

        Copyright © Realisable. All rights reserved.
        Realisable is a registered trademark

        Close