Help with Sage 300 Connector | Forum

IMan 4.1 - Unable to update AR Ship-To Optional Field. (2 replies)

Randy

5 years ago

Randy 5 years ago

I am unable to update an AR Ship-To Optional Field. IMan does not throw any errors, but also does not work.

I'm including 2 screenshots:

IMan showing that there were no errors when updating the AR Ship-To record.
Sage300 A/R Ship-To Locations which shows no Optional Fields for Customer "CPRCC", Ship-To Location "1"

https://www.realisable.co.uk/wp-content/uploads/2019/10/2019-10-15_12-39-09.png

https://www.realisable.co.uk/wp-content/uploads/2019/10/2019-10-15_12-38-57.png

Support

5 years ago

Support 5 years ago

Randy, which product update?

We did make an improvement/fix handling to Optional Fields in PU2.

Randy

5 years ago

Randy 5 years ago

PU1, we did not even know there was a PU2. I suggest some sort of email to your users as they most likely do not check your website daily.

The issue was that only "Insert/Update" actually added the Optional Field to Sage.

Insert didn't work.

Update didn't work.

Somehow, Insert/Update is the only one which worked, which was very surprising.

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