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Despatching of orders with traceable items (4 replies)

David F
8 years ago
David F 8 years ago

When an order fails to despatch using the connector and that order contains a traceable stock item, the quantity reserved on the traceable item record is not being released. Is this an issue for the connector or should the connector be despatching the traceable item record as well even though it doesn't have a batch or serial number to work with?

Support
8 years ago
Support 8 years ago

Version of Sage, Version of IMan?

David F
8 years ago
David F 8 years ago

The software versions are as follows:

Sage version: 200 2016 Extra

Iman versions: Config - 3.21; DB - 3.12; Realisable.IManWebUI.DLL - 3.2.0.0; Product Update - PU1

Support
8 years ago
Support 8 years ago

We will send a patch in the next day or so.

Support
8 years ago
Support 8 years ago

David, this will be will with you tomorrow.

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    Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

    Looking to purchase IMan, please see our resellers here.

    Realisable Software
    Ph: +44 (0) 208 123 1017

    Copyright © Realisable. All rights reserved.
    Realisable is a registered trademark

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      Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

      Looking to purchase IMan, please see our resellers here.

      Realisable Software
      Ph: +44 (0) 208 123 1017

      Copyright © Realisable. All rights reserved.
      Realisable is a registered trademark

      Close

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        Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

        Looking to purchase IMan, please see our resellers here.

        Realisable Software
        Ph: +44 (0) 208 123 1017

        Copyright © Realisable. All rights reserved.
        Realisable is a registered trademark

        Close