Back to connectors… Back to Magento...

Order Read - Error (3 replies)

Michael Macke
9 years ago
Michael Macke 9 years ago

I am receiving the following error when reading orders:  "Server returned a fault exception: [101] Product with requested id does not exist."

I am not having issues reading other data feeds from Magento into IMAN.  From a little research, the error usually happens in Magento when you are exporting/importing orders in Magento and the sales orders contain product id's that do not exist in the product table.  The Magento developers have checked their database and say there is nothing wrong.  Is there anything else to check?

https://www.realisable.co.uk/wp-content/uploads/2015/03/Capture.jpg
Support
9 years ago
Support 9 years ago

Hi Michael, yes it seems that a product has been deleted since an order was placed. I'd suggest narrowing the range that you are downloading using the increment_id. Once you have the culprit see if you can find the product with the issue and pass back to the devs.

Michael Macke
9 years ago
Michael Macke 9 years ago

I ended up canceling the test orders, and I was then able to narrow it down when creating new orders.  The Magento developers are looking into the product right now.  I will respond with their findings.  Thanks

6 years ago
Michael Macke 6 years ago

Closed due to inactivity.

Contact

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Request Demo

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Access Downloads

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close