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Unknown error occurred in callback when you hover a connector in Pallette (4 replies)

Randy
2 years ago
Randy 2 years ago

Currently in my local IMan if you hover a connector in the Pallette you get the error "Unknown error occurred in callback"

This issue appears limited to the pallette.  I noticed that if you don't move your mouse after you get the error, and you clear the error message via TAB-ing and hitting ENTER, you can still open the connector.  It appears to only throw an error when the hover state starts.

 

Randy
2 years ago
Randy 2 years ago

Oh, and nothing is logged to Errors.txt

Randy
2 years ago
Randy 2 years ago

Can we add MP4s?

Randy
2 years ago
Randy 2 years ago

... And now it seems to have fixed itself.  I still have my MP4 video I just took which shows the issue ...

Support
2 years ago
Support 2 years ago

Randy, the issue is most likely memory pressure.

V5 uses .net 4.8. 

There is a hard, non-settable limit where if the memory usage is 95%, the .net webservices will fail (to save memory).

If you reduce the amount of memory used (typically by setting an upper limit for SQL) then you will have sufficient memory for IMan.

Thanks

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close