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Setup failed (4 replies)

Tj Dewah

4 years ago

Tj Dewah 4 years ago

Hi there

I am getting an error when I try to install iman, I get "Setup Failed".

I have attached the error log if you can point me in the right direction, thanks.

https://www.realisable.co.uk/wp-content/uploads/2020/09/Setup-Failed.png

Tj Dewah

4 years ago

Tj Dewah 4 years ago

Attached is the log

Realisable-IMan_20200910160904.txt

Support

4 years ago

Support 4 years ago

Tj, a few things:

If you have downloaded the zip file, ensure the zip file is unzipped.
Ensure you have unblocked the MSI file.
You may wish to restart the server. We've seen instances where a pending Windows Update would cause the setup to fail.

Thanks

Tj Dewah

4 years ago

Tj Dewah 4 years ago

Thank you worked like a charm.

Tj Dewah

4 years ago

Tj Dewah 4 years ago

Installed successfully

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

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Ph: +44 (0) 208 123 1017

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