Back to forum list… Back to Issues and Problems...

Installations of Iman 5.X - Reverting to trial license after registering valid license key. (2 replies)

accadacca
1 year ago
accadacca 1 year ago

We have recently started updating the majority of our client sites to Iman 5.x. Recently , here at EC Internet, we have had a few instances of the Iman license deactivating itself, leaving the trial license and its 15 record limit active. This has also happened for sites under DataQuest's watch.

Reactivation of the code seems to work but then randomly deactivates without any notice or user input.

Please let me know if this is a known issue and if a patch is in the works. We are having to manually check each site every few days to make sure the licsenses are still active.

Thanks

Dan Johnson

 

Erica Malcolm
1 year ago
Erica Malcolm 1 year ago

Hi Dan,

We are aware of this issue and are investigating and will provide you with an update early next week.

Mary O'Connor
1 year ago
Mary O'Connor 1 year ago

Erica,  Is there a generic solution which you can post on the forum here?  We had this error for one customer and were unable to get rid of it until we migrated to a new server and upgraded IMan.

Contact

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Request Demo

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

Access Downloads

Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close