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4.1 PU1 - Error whilst loading Excel file.\r\rCannot recognize current file type. (3 replies)

Randy
4 years ago
Randy 4 years ago

We have been using IMan (4.1 PU1) to read data from Excel files for months, but on one particular Excel file, we started running into the error "Error whilst loading Excel file.\r\rCannot recognize current file type."  When attempted on a machine running 4.2 PU3, it works.

Is it safe to assume that this was a known issue and fixed?  If so, do you know if there is any workaround to get our current Excel file importing with our current IMan setup?

I have reached out to the client for additional details.

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Randy
4 years ago
Randy 4 years ago

Even after upgrade on client's machine, the issue remains.  Additionally, I found the following weird behavior:

  • Reading the file using a static file name works on my local, AND on the client's machine.
  • Reading the file using a wildcard (*.xslx) works on my local, but NOT on the client's machine.
    • Using a wildcard even with no files in the directory throws the error on the client's machine.

I plan on requiring the client to use a static filename for the Excel files going forward, but this clearly needs to be fixed.

Randy
4 years ago
Randy 4 years ago

Guys?

Support
4 years ago
Support 4 years ago

Randy, apologies for the delay...I had thought we'd responded.

We've seen this issue before when there are hidden files in the directory matching the wildcard.

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Looking to purchase IMan, please see our resellers here.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close