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Sage CRM connector timeout (No replies)

Arline Welty
3 years ago
Arline Welty 3 years ago

Hi there,

Just checking to see what I need to fix here. I'm trying to establish a Sage CRM connector. I just set it up in "SETUP" but I can't seem to get it to work.  When I open the connector transform, I get the following message:

 

Error whilst loading transform definition.
Error - This request operation sent to net.tcp://localhost:8997/MetaPresenter did not receive a reply within the configured timeout (00:00:30). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.

 

I'm not sure how to adjust OperationTimeout or ICContextChannel. I also am suspicious of the Sage CRM version drop-down menu.The client is using 2020R2 but the selection list forces a choice between 70 and 72. I've tried both.

Or maybe there is an issue with the Connector licensing? 

Or maybe I just have input the configuration info incorrectly. I was following what I saw in the sample Sage CRM connector.

Advice on this please?

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