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Sage CRM Communication Insert: Comm_secterr (1 reply)

Arline Welty
2 years ago
Arline Welty 2 years ago

For some reason I can't get the value for comm_secterr (Communication Security Territory) to map properly in the Sage CRM connector. I checked the XML and checked the Territory ID value and the values are correct. But when I insert the communication via the Iman Sage CRM connector, the communication record inherits the security territory value of the Sage CRM user defined in the CRM system connector rather than using the explicit value I provide in the connector mapping.

The preview looks correct within Iman but what is inserted to CRM is incorrect.

The XML appears to be mapping to the right field (Comm_secterr).

Advice on this please?

 

https://www.realisable.co.uk/wp-content/uploads/2022/07/comm_secterr.png
Arline Welty
2 years ago
Arline Welty 2 years ago

Assembly Versions:

Realisable.IManWebUI.DLL 5.0.0.0

Product Update: Product Update 8

Config Version: 5.00

DB Version: 5.06

 

Preview attached

 

https://www.realisable.co.uk/wp-content/uploads/2021/10/Preview.png

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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