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PDF of Credit note works ok, but Debit Note is blank (1 reply)

Arline Welty
3 years ago
Arline Welty 3 years ago

Looking for some troubleshooting advice. I'm working on an IMAN job that creates a PDF of the credit note within a network folder. The credit notes are working fine. But when I try to use the Sage 300 connector to create a debit note, the document is completely blank.

I tested through the UI, and I can "Print" the debit note to PDF pointing to the same Crystal Rpts form. Works fine through the UI. 

What do I need to adjust on the Sage 300 connector to allow it to create the Debit note PDF in the same way it successfully creates it within the Sage 300 UI?

Here's the mapping setup.

 

https://www.realisable.co.uk/wp-content/uploads/2021/07/CreditDebitPrintMap.png
Arline Welty
3 years ago
Arline Welty 3 years ago

Following up?

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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