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Order Update

The BigCommerce connector allows order updates, the integration will take the order id and an order status:

  • Set the order status from processing to completed.
  • Set the meta fields on an order.

BigCommerce order update mapping

Order Id

This is the BigCommerce order id.

Order Status

The order status field requires the id of the order status. The order statuses can be found in the link below.

Order Status | BigCommerce Dev Center

Staff Notes

Any note you wish to leave on the order.

Staff notes on a BigCommerce order

MetaFields

Order metafields can either be added or updated through the Order Update.

API Endpoint

Create multiple metafields

MetaField Handling

The order update provides the ability to set 6 meta fields. The metafields are each listed as a set of fields with their corresponding properties.

Field Description
Permission Set: (Optional) The permission to assign the meta field (app_only, read, write, read_and_sf_access, write_and_sf_access). If no value is provided or mapped, the connector will use write_and_sf_access.
Namespace (Optional) The namespace to assign the metafield. If no value is provided the namespace is ‘realisable’.
Key (Mandatory, but Optional) The metafield id/key. If the key is no mapped, or empty, all other values for the nth metafield will be disregardred and the metafield will not be updated.
Value (Mandatory) The correspnding value for the metafield.
Description (Optional) The corresponding description.