Customer Upload

The customer upload touchpoint allows you to create/insert customer records in BigCommerce.

Mandatory Fields

Email, FirstName, Last Name, Address First Name, Address Last Name, Address Address1, Address City & Address Country Code.

Update Handling

To update an existing customer, the id of the BigCommerce customer must be mapped. If the field is neither mapped nor has a value a new customer will be generated.

The customer Id is typically obtained when creating the customer. Mapping an empty field to the id field will catch the auto-generated id, where it can be written back to source solution/account system.

Address Handling & Address Mandatory Fields

The first customer address can be set using the ‘address_’ fields.

When creating a new customer record the address record will also be created. When the customer address is created the id of the address will be returned to the address_id field.

To update an existing address it is necessary to map this field, otherwise a new address will be created.

Fields

All writeable fields as part of the standard BigCommerce REST Product endpoint are presented as fields on the connector.

See Create customers.

Exceptions

1. Customer Form fields & attributes cannot be set/updated through the connector.