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Can't find connector after V3 update (6 replies)

jpage
6 years ago
jpage 6 years ago

For some reason after upgrading to V3 I can no longer see my Magento connector. Any Ideas? 

Thanks as always!

Hannah Munro
6 years ago
Hannah Munro 6 years ago

Any update on this issue? 

Thanks 

H

Support
6 years ago
Support 6 years ago

Guys, if you upgrade IMan to another major you also need to update the relevant connectors.

Hannah, are you ok with this?

jpage
5 years ago
jpage 5 years ago

So I recently upgraded to V3.2, got the new Magento connector from ECInternet. Replaced assemblies, restarted services, restarted application pool and even IMan server. Connector still shows blank box in jobs and does not appear in licensing setup.....what did I do wrong? Any help would great.

Thank you!

Support
5 years ago
Support 5 years ago

John, try the following....

a. Check the \IMan\Debug\CustomAddinLoadLog.log and there may be clues as to the reason the connector could not be loaded.

b. Ensure that each dll/assembly is 'unblocked' (right click and properties).

jpage
5 years ago
jpage 5 years ago

Hi James,

Thank you for the reply. I have attached a log file and a screen shot of trying to register the dll.

Thanks again!

tmpLog.txt
https://www.realisable.co.uk/wp-content/uploads/2017/03/dll-reg.jpg
jpage
5 years ago
jpage 5 years ago

This was solved by moving the CookComputing .DLL to the C:\inetpub\wwwroot\IMan\bin directory.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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