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Login Error - Login failed for user 'IMan'. Reason: The password of the account has expired. (1 reply)

Raoul Duke
5 years ago
Raoul Duke 5 years ago

Hi, we're getting the following error when logging in.

How do we resolve this?

https://www.realisable.co.uk/wp-content/uploads/2019/02/LoginFailed.png
Support
5 years ago
Support 5 years ago

This indicates the user account's password is expired for user which IMan uses to connect to the IMan database.

In the screenshot attached of the Admin Console, IMan has been configured to connect using a SQL User since the Username and Password is entered.

If the username and password is empty, it means that IMan is connecting via Windows Authentication. To find the Windows user press the Permissions button. 

 

https://www.realisable.co.uk/wp-content/uploads/2019/02/Permissions.png
https://www.realisable.co.uk/wp-content/uploads/2019/02/Database.png

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close