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503 Error when loading. (3 replies)

Olivia Christmas
6 years ago
Olivia Christmas 6 years ago

IMan is not working for one of our clients. When they open IMan, they get the first error.
So I have tried restarting the IMan Service in IIS – this worked.
I then opened the Admin Console and when I click on Save to restart the services (second error).

https://www.realisable.co.uk/wp-content/uploads/2018/02/503erroo.png
Olivia Christmas
6 years ago
Olivia Christmas 6 years ago

Second error.

https://www.realisable.co.uk/wp-content/uploads/2018/02/cannotstart.png
Support
6 years ago
Support 6 years ago

Olivia, it would appear the user under which IMan is scheduled.

I would review the user under which IMan is scheduled (see below).

https://www.realisable.co.uk/support/documentation/administrators_guide/administering_iman/administering_iman.htm

[email protected]
6 years ago
[email protected] 6 years ago

Hey Olivia, I have seen this a bunch of times.

I would recommend creating a service account for the IMan permissions to the servers etc. Then apply that account using the secuity settings on the application console. Alternately, you could manually add the service account to all of the IMan services and application pools.

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close