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Suddenly cannot open DB update transform (4 replies)

Arline Welty
3 months ago
Arline Welty 3 months ago

I've logged out/logged back in, I've recycled the app pool, and stopped/restarted the preview service.

But suddenly I cannot double-click a Db update transform to edit it. 

This is frustrating. I also had this experience with a CRM Connector, then a Sage connector, so I resorted to the DB update transform. Is there a way to fix this? 

Same problem as I reported here with no replies: https://www.realisable.co.uk/how-do-i/double-clicking-to-open-a-db-writer-or-sage-300-co/

Support
3 months ago
Support 3 months ago

Hi Arline,

Yes that does sound frustrating. Sorry about that.

This very much sounds like an issue with javascript. Can you try a different browser perhaps, we get good results with both support and speed from Firefox.

Arline Welty
3 months ago
Arline Welty 3 months ago

Downloaded Firefox & am getting the same weird behavior there. I can also duplicate the experience in Chrome and IE.

Support
3 months ago
Support 3 months ago

Ok that is odd, if the browser is allowing pop-ups?

If you add a second db writer will that open?

Arline Welty
3 months ago
Arline Welty 3 months ago

Yes, browsers are all allowing pop-ups. Yes, I just added another DB writer and that works fine. It's just that I get grumpy with this, because so far that has been the only solution- delete the DB writer that won't open, and create a new one. So there's no way to know, if my job starts failing, how to prevent it. And the only fix I've been able to reliably do is to delete & re-create. 

Similar issue reported here: 

https://www.realisable.co.uk/how-do-i/double-clicking-to-open-a-db-writer-or-sage-300-co/

Hoping an upgrade fixes this.

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Ph: +44 (0) 208 123 1017

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

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Realisable Software Ltd provides code-free, cost-effective applications integration solutions for SMEs. Our core IMan product is designed to integrate almost any application with a number of Sage solutions and online payment processors.

Looking to purchase IMan, please see our resellers here.

Realisable Software
Ph: +44 (0) 208 123 1017

Copyright © Realisable. All rights reserved.
Realisable is a registered trademark

Close