GDPR - Privacy Notice | Realisable

GDPR – Privacy Notice

Who We Are

Realisable Software Ltd gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Realisable Software Ltd’s registered office is at 91 Brick Lane, London, E1 6QL, United Kingdom and we are a company registered in England and Wales under company number 06774380.

Realisable Software provides integration solutions for use to other businesses. A consequence of this is that any personal data collection is limited.

IMan Software

IMan Overview

IMan is a data integration and process automation solution providing organisations a means to integrate business applications not limited to CRMs; eCommerce & Marketplaces such as Amazon & eBay; and expense processing solutions.

IMan is considered ‘on-premise’ software – IMan is installed on servers controlled by the owner or licensor of IMan.

IMan As a Data Processor

All data processed through IMan is processed on server on which IMan is installed, which in turn is controlled by the IMan owner or licensor. IMan does not use any Realisable servers or services to process data.

Realisable & Concur

Any client using IMan for integration with Concur will use an ‘on-premise’ copy of IMan. Consequently, all expense and invoice data is processed through servers controlled by yourselves.

Information That We Collect

Realisable Software Ltd may collect from-time-to-time personal information to meet our legal, statutory and contractual obligations, and to provide you with information on our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is: –

  • Name
  • Personal or Business Email (whichever is provided)

We collect information in the below ways: –

  • Inquiry Forms
  • Inquiries via Email & Telephone

How We Use Your Personal Data

Realisable Software Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

Your Rights

You have the right to access any personal information that Realisable Software Ltd processes about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

Safeguarding Measures

Realisable Software Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.

Transfers Outside the EU

Realisable Software Ltd utilise some products or services (or parts of them) that may be hosted/stored in United States, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes:

  • Email Marketing Purposes hosted by Mailchimp

Therefore, when you submit an inquiry through our website or sign up to our newsletter the personal information you submit may be stored on servers which are hosted in United States.

Mailchimp are certified by the EU/Swiss Privacy Shield.

As part of this agreement all email marketing sent by ourselves provides you with the means to opt-out of further communications.

How Long We Keep Your Data

Realisable Software Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Lodging A Complaint

Realisable Software Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

To lodge a complaint please submit an inquiry through our website.

Cookie Notice

A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.

Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience and for features and services to function properly.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.